Bendigo Bank Car Insurance Review | Cover & Extras | Savvy

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While Bendigo Bank is best known for banking and lending, it also offers a suite of car insurance policies. Read our review to learn more about its services!

Written by , updated on February 16th, 2024

Bendigo and Adelaide Bank, known as Bendigo Bank, is one of Australia’s leading banks, behind only the Big Four (ANZ, Commbank, NAB and Westpac) and Macquarie Bank in terms of market capitalisation as of July 2023. While its leading business comes in the form of banking products, home loans and personal lending, it also offers car insurance products, which are issued by CGU.

Find out more about Bendigo Bank’s car insurance offerings, what they cover and the optional extras you may be able to add to one of its policies in our review of its products today!

Disclaimer: all coverage offered by Bendigo Bank is subject to the terms and conditions of your policy. Limits and exclusions apply. Please refer to your Product Disclosure Statement (PDS) or contact Bendigo Bank if you’re unsure about what is and isn’t covered.

Please note that Savvy does not represent Bendigo Bank for its car insurance products. All listed policies, inclusions and limits are correct as of July 2023.

What car insurance policies are available through Bendigo Bank?

Bendigo Bank offers the following types of car insurance to Australian drivers:

Comprehensive Car Insurance

Third Party Fire and Theft Car Insurance

Third Party Property Damage Car Insurance

Comprehensive Car Insurance

Comprehensive insurance is the highest level of cover provided by Bendigo Bank and CGU, offering more protection for damage to your vehicle among other areas. The areas which can be covered under Bendigo Bank and CGU’s Comprehensive Car Insurance include:

Accidental loss of or damage to your car due to collision, fire, storm, flood, theft, attempted theft, vandalism or a malicious act
Up to $30 million in legal liability cover for damage to other people’s property caused by you or another individual driving your car
Reimbursement for personal items damaged in a covered incident or stolen from your locked car (up to $1,000)
Cover for damaged or stolen baby capsules or child seats inside your car
Reimbursement of reasonable costs for a hire car of a similar or the same make and model after theft or attempted theft until your car is repaired or claim is settled, up to a maximum of 21 days and $100 per day
Reimbursement of reasonable costs for towing and storing your vehicle if it's deemed unsafe to drive after a covered event, capped at one tow per coverage period
Replacement of your car with a new model if it’s a total loss less than three years and 50,000km after initial registration
Coverage for emergency or temporary repairs to ensure your car is safe to drive (up to a limit of $800)
Reimbursement of reasonable costs for emergency transport home or accommodation if your car is deemed unsafe to drive due to a covered incident and you're over 100km from home (up to $500)
If your keys are stolen, coverage for recoding and repair of your car's locks and barrels (up to a limit of $1,000)
Reimbursement of costs for transporting your vehicle to or from a repairer if a covered incident takes place over 100km from your home (up to $500)
Cover for damage to, or loss of, a trailer attached to your vehicle (up to $1,000)
If the driver of your vehicle dies as a result of a covered event, up to $5,000 can be paid to their estate for funeral expenses
Coverage for the reasonable cost of debris removal from the scene of the accident in which it was damaged
Cover for the cost of legal representation before a coroner for a matter relating to the incident (up to $5,000)
Quality of repairs guaranteed by CGU

Third Party Fire and Theft Car Insurance

Third party fire and theft cover stands in between comprehensive and third party property damage in terms of its price and inclusions. When buying this through Bendigo Bank, you can expect the following covered areas:

Accidental loss of or damage to your car due to fire, theft or attempted theft
Up to $30 million in legal liability cover for damage to other people’s property caused by you or another individual driving your car
Reimbursement of reasonable costs for a hire car of a similar or the same make and model after theft or attempted theft until your car is repaired or claim is settled, up to a maximum of 21 days and $100 per day
Reimbursement of reasonable costs for towing and storing your vehicle if it's deemed unsafe to drive after a covered event, capped at one tow per coverage period
Coverage for emergency or temporary repairs to ensure your car is safe to drive (up to a limit of $800)
Reimbursement of reasonable costs for emergency transport home or accommodation if your car is deemed unsafe to drive due to a covered incident and you're over 100km from home (up to $500)
If your keys are stolen, coverage for recoding and repair of your car's locks and barrels (up to a limit of $1,000)
Reimbursement of costs for transporting your vehicle to or from a repairer if a covered incident takes place over 100km from your home (up to $500)
Coverage for the reasonable cost of debris removal from the scene of the accident in which it was damaged
Cover for the cost of legal representation before a coroner for a matter relating to the incident (up to $5,000)
Damage to your vehicle caused by an uninsured driver (up to $5,000)
Quality of repairs guaranteed by CGU

Third Party Property Damage Car Insurance

The cheapest and least comprehensive cover, third party property damage is designed more to protect you against having to fork out large sums in the event you damage someone else’s property. Bendigo Bank and CGU’s Third Party Property Damage Car Insurance includes:

Up to $30 million in legal liability cover for damage to other people’s property caused by you or another individual driving your car
Cover for the cost of legal representation before a coroner for a matter relating to the incident (up to $5,000)
Damage to your vehicle caused by an uninsured driver (up to $5,000)
Quality of repairs guaranteed by CGU

Are there any optional extras available through Bendigo Bank?

Yes – Bendigo Bank offers several optional extras on its Comprehensive Car Insurance policies. These are:

Reimbursement of reasonable costs for a hire car after a covered event until repairs are completed (or costs paid) or claim settlement is finalised
Covered claims for repair or replacement of windscreen or window glass not having an applicable excess or effect on your no-claim bonus
No-claim bonus protection, which can either be for one or all at-fault claims over your coverage period.

What are some of the pros and cons of buying car insurance through Bendigo Bank?

Generous liability cover: you can access up to $30 million in legal liability cover in the event you damage someone else’s property with your vehicle, which is often capped at $20 million elsewhere.
Choice of repairer available: provided it fits within CGU’s requirements, you can choose your preferred repairer if your car sustains damage which is covered by your policy.
Flexible no-claim bonus protection: as an optional extra, you can choose to add protection for your no-claim bonus either for one single at-fault claim per period of insurance or all at-fault claims.

Hire cars not covered after not-at-fault accident: unlike many insurers, CGU doesn’t offer automatic cover for a hire car after a covered not-at-fault incident, requiring you to purchase this as an added extra.
No stolen key replacement: although the recoding of your car’s locks and barrels can be included in the event your keys are stolen, you can’t access cover for replacing the keys themselves under these policies.

Common questions about Bendigo Bank car insurance

Can I purchase CTP insurance with Bendigo Bank?

While you can purchase compulsory third party (CTP) insurance through Bendigo Bank if you live in New South Wales (where this is known as Green Slip insurance), this product is offered and sold by QBE.

Does Bendigo Bank offer roadside assistance?

No – neither Bendigo Bank nor CGU offers roadside assistance as part of their car insurance policy package or even as an optional extra. Because of this, you’ll need to purchase this cover elsewhere if you’re looking to take it out.

In what states does Bendigo Bank offer car insurance in Australia?

Bendigo Bank offers car insurance products for drivers in all states and territories in Australia.

How do I make a claim through Bendigo Bank?

As expected, Bendigo Bank’s car insurance claims are conducted through CGU, which you can do online and over the phone.

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Disclaimer and important things you should know

Quantum Savvy Pty Ltd (ABN 78 660 493 194) trades as Savvy and operates as an Authorised Credit Representative 541339 of Australian Credit Licence 414426 (AFAS Group Pty Ltd, ABN 12 134 138 686). We are one of Australia’s leading financial comparison sites and have been helping Australians make savvy decisions when it comes to their money for over a decade.

We’re partnered with lenders, insurers and other financial institutions who compensate us for business initiated through our website. We earn a commission each time a customer chooses or buys a product advertised on our site, which you can find out more about here, as well as in our credit guide for asset finance. It’s also crucial to read the terms and conditions, Product Disclosure Statement (PDS) or credit guide of our partners before signing up for your chosen product. However, the compensation we receive doesn’t impact the content written and published on our website, as our writing team exercises full editorial independence.

For more information about us and how we conduct our business, you can read our privacy policy and terms of use.