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Home > Car Insurance > Whose Insurance Do I Call When Someone Hits My Car?
Find out what to do if someone hits your car and whose insurance you’ll need to call in Savvy’s guide.
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Savvy Editorial TeamFact checked
If someone hits your parked car or collides with you on the road and is entirely at fault, the insurer you’ll have to call will depend on the level of coverage you currently have. Find out when you should contact your insurer and when you should reach out to the at-fault driver’s, as well as what to do if you or the other driver is uninsured, in Savvy’s helpful guide.
The car insurance company you’ll have to contact after a not-at-fault accident will depend on the level of coverage you have in place. If you hold a comprehensive car insurance policy, you can contact your insurer to claim for damage. However, if you have third party fire and theft or third party property damage cover, you may need to submit your claim with the at-fault driver’s insurer, as these policies don’t offer cover for accident damage.
When you contact the insurer, be prepared to provide them with all the relevant details of the accident, including the other driver's information, the time and location of the incident and any photos or documentation you may have. The insurer you’re dealing with will guide you through the next steps and advise you on the necessary documentation required for the claim.
If the other driver is uninsured, most car insurance policies will offer cover for damage caused by an uninsured driver. However, this is often contingent on the driver being identified and having the required information obtained from them, so if you don’t take down their information, you may be left to foot the bill yourself if you have a third party policy.
If someone hits your moving or parked car in an accident, follow these essential steps to ensure your safety and protect your interests after a car accident:
If you don’t have car insurance but aren’t at fault for the accident, you’re still entitled to cover for the damage caused to your vehicle. In this situation, you should file a claim with the other driver’s insurer.
However, the situation becomes complicated when neither you nor the other driver has car insurance. In this situation, you may have to settle the costs between you. If this isn’t possible, such as if the at-fault driver refuses to pay, you’ll either have to pursue legal action (which in itself can be expensive and time-consuming) or simply pay the costs out of pocket.
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Savvy’s comparison service includes selected products from a panel of trusted insurers and does not compare all products in the market. Any advice presented above or on other pages is general in nature and doesn’t consider your personal or business objectives, needs or finances. It’s always important to consider whether advice is suitable for you before purchasing an insurance policy. We always recommend readers to consult the Product Disclosure Statement (PDS) of different policies before purchasing your car insurance.
Quantum Savvy Pty Ltd (ABN 78 660 493 194) trades as Savvy and operates as an Authorised Credit Representative 541339 of Australian Credit Licence 414426 (AFAS Group Pty Ltd, ABN 12 134 138 686). We are one of Australia’s leading financial comparison sites and have been helping Australians make savvy decisions when it comes to their money for over a decade.
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© Copyright 2024 Quantum Savvy Pty Ltd T/as Savvy. All Rights Reserved.
© Copyright 2024 Quantum Savvy Pty Ltd T/as Savvy. All Rights Reserved.
Quantum Savvy Pty Ltd (ABN 78 660 493 194) trades as Savvy and operates as an Authorised Credit Representative 541339 of Australian Credit Licence 414426 (AFAS Group Pty Ltd, ABN 12 134 138 686). We are one of Australia’s leading financial comparison sites and have been helping Australians make savvy decisions when it comes to their money for over a decade.
We’re partnered with lenders, insurers and other financial institutions who compensate us for business initiated through our website. We earn a commission each time a customer chooses or buys a product advertised on our site, which you can find out more about here, as well as in our credit guide for asset finance. It’s also crucial to read the terms and conditions, Product Disclosure Statement (PDS) or credit guide of our partners before signing up for your chosen product. However, the compensation we receive doesn’t impact the content written and published on our website, as our writing team exercises full editorial independence.
For more information about us and how we conduct our business, you can read our privacy policy and terms of use.
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