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CovaU Energy
CovaU Energy is one of the smaller energy providers in Australia. Read more about them and find out how green they are here through Savvy’s energy review.
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CovaU is a wholly owned subsidiary of Tel Pacific Ltd (TPC), which is an Australian-based ASX-listed company with its head office in Sydney. However, its customer service centre is located in the Philippines.
It is one of Australia’s smaller energy providers, and only entered the Australian energy market in 2014. However, since that time it has expanded its area of operation and now offers energy plans to all states except the NT and WA.
Although best known as an energy retailer, CovaU also offers insurance and mobile phone plans, making it another option for customers wishing to bundle all their utility services together with one company.
Disclaimer: Please note that Savvy does not represent CovaU Energy for their retail energy products. All listed information is correct as of August 2023 but subject to change.
![Covau Energy logo](https://www.savvy.com.au/wp-content/uploads/2023/08/Covau-Energy-logo-300x169.jpg)
In which states or territories does CovaU Energy operate in?
CovaU Energy offers electricity and gas plans in:
- New South Wales
- Victoria
- Southeast Queensland
- South Australia
- ACT
- TAS (electricity only)
What is the size of CovaU Energy in comparison to other energy retailers?
According to the Australian Energy Regulator’s latest report (Q2 2022/2023), CovaU Energy now has over 7,720 retail electricity customers, and they command around 0.1% of the electricity retail market share. Their gas customers number over 2,800, representing less than 0.1% of market share.
What are some of the pros and cons of using CovaU Energy as your energy provider?
- Offer a variety of reasonably-priced energy plans
- Monthly billing options available
- Offers a refer-a-friend bonus and rewards program
- Has a 24/7 customer support service
- No carbon neutral plans available
- No fixed contracts on offer, so prices can fluctuate
- Charges fees for paying by credit card or via Australia Post
How is CovaU Energy rated as a green energy provider?
According to Greenpeace’s Green Electricity Guide, CovaU Energy has a score of 4.14/10 overall. This score is because CovaU purchases most of its power from the open market, where coal and gas-fired power stations still dominate.
Their scores for these specific criteria are:
- Providing clean, renewable energy: 30%
- Ending coal use by 2030: 0%
- Halting fossil fuel expansion: 100%
- Support for new renewable energy: 46%
- Pollution & environmental harm: 50%
- Transparency in marketing: 30%
*Information from Greenpeace’s Green Electricity Guide current as of August 2023, but subject to change
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Frequently asked questions about CovaU Energy
If you refer a friend and they sign up to a Covau energy plan, both you and your friend can receive a $50 gift card, which can be spent at major retailers.
All CovaU customers receive complimentary membership to their rewards program. Rewards points can be redeemed at over 4,500 participating businesses including retail offers, cinemas, travel, leisure and dining options, hotels and car hire.
Yes, CovaU does offer the option to pay either your gas or electricity bill by monthly instalments, rather than once a quarter. When you sign up for a new plan, and have an idea of your annual energy consumption, CovaU will divide your annual bill amount by 12 to arrive at the monthly bill figure you’ll need to pay. Credits or refunds will be made when an actual meter reading takes place.
Yes, Covau Energy is an accredited GreenPower provider, offering either 25%, 50% or 100% GreenPower options.
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