How do I find the cheapest NBN 25 plan?

Plan cost: compare the monthly fees for NBN 25 plans across different providers. Look for any additional costs, such as setup fees and modem charges. Also, consider any promotions or discounts available and whether they’re worthwhile in the long run.
Speed and performance: ensure that the plan can consistently deliver speeds of up to 25Mbps during peak times, such as in the evening. Check if the plan meets your speed requirements for your online activities.
Data allowance: evaluate the data allowance included with each plan. Consider your monthly data usage and select a plan that aligns with your needs. It’s important to note that almost all NBN 25 plans today offer unlimited data.
Contract terms: determine whether the plan comes with contract terms. Many plans offer flexibility with month-to-month options, while others have fixed-term contracts. If you choose a plan with a lock-in contract, be aware of potential exit fees.
Additional features: consider any extra features or services included with the plan. Some providers offer free modems, while others may bundle entertainment options like streaming subscriptions.
Bundle options: enquire about bundle options, which allow you to combine NBN 25 with other services like mobile plans for potential cost savings.

To find the cheapest and best NBN 25 plan, compare deals from different providers. Look for promotional deals, bundle options and contract terms. Keep in mind that while cost is important, consider factors like included data and any setup fees to ensure the plan suits your needs.

Why can’t I access the speeds advertised on my NBN 25 plan?

If you can't access the advertised speeds on your NBN 25 plan, several factors might be at play. Check your modem's capability, ensure there are no network issues and test your connection speed. Network congestion may also be a factor if the speeds you’re experiencing are lower than 25Mbps. If issues persist, contact your provider for troubleshooting or consider upgrading to a higher-speed plan.

Can I use my existing modem with a new NBN 25 plan?

You may be able to use your existing modem with a new NBN 25 plan if it's compatible with the NBN technology in your area. However, it's advisable to check with your provider to confirm compatibility. Sometimes, upgrading to a new modem may be necessary to maximise performance. However, as some providers offer free modems, you may wish to simply choose this option for convenience.

Should I choose an NBN 50 plan instead?

If you require faster internet speeds for activities like 4K streaming, online gaming or supporting more users simultaneously, an NBN 50 plan might be a more suitable option for you or your family. NBN 50 offers higher speeds and is suitable for households with moderate to heavy internet usage. NBN 50 plans are the most popular in Australia, as they strike a balance between cost and speed. Consider your specific needs when deciding between these plans.