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Cancel Pet Insurance
If you want to cancel or switch your pet insurance, you can compare a range of alternative coverage options with Savvy today.
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Compare pet insurance
Looking into pet insurance for your beloved furry friend? Whether you have a playful pup or a curious cat, you can compare pet insurance options from a range of providers and find the perfect coverage that suits your pet's unique needs and your budget.
Fetch Care Plan |
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Pet insurance we think you’ll love. 24/7 vet support + dental, physio and behaviour cover added (see PDS) all in one app.More details |
Important Information
Check the PDS and TMD on the provider’s website to make sure this product is right for you and your pet. If you join Fetch with our link, we'll get a referral commission, no extra cost to you. For any further questions please email [email protected].
Petsy Most Popular 80% Cover $150 Excess |
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Protect your furry friend with Petsy's pet insurance policy. Get a free quote.More details |
For pets of 1-year-old and over: 6 months
Important Information
It is important to compare the levels and types of cover offered by each insurance company and product. Not all product features are shown and the exact product wording and features can vary by insurance company, so it is important that before purchasing you always read the PDS on the provider website and policy wording to ensure the product meets your needs.
Petsy Pty Ltd (ABN 54 633 343 058, AR 1277359) (‘Petsy’) distributes and promotes Petsy Pet Insurance as an authorised representative of Knose Financial Services Pty Ltd (ABN 38 620 795 735, AFSL 36651) (‘Knose’). Knose is an underwriting agency acting under a binding authority as an agent for the insurer; (a) Pacific International Insurance Pty Limited (ABN 83 169 311 193) (’Pacific) in elation to policies from 01 March 2023 or have an anniversary renewal date from 18 March 2023, and (b) the Australia branch of Allied World Assurance Company, Ltd (ABN 54 163 304 907) (‘Allied World’) in relation to policies purchased between 17 February 2022 and 28 February 2023 (inclusive) or renewed between 01 March 2023 and 17 March 2023 (inclusive).In all aspects of arranging this product, Petsy and Knose act as an agent of Pacific/Allied World (as the case may be) and not as your agent. Any advice contained on this website is general advice only and has been prepared without taking into account individual objectives, financial situation or needs and you should consider the appropriateness of any such advice, the Product Disclosure Statement (‘PDS’’) (Allied World PDS) and the Target Market Determination (‘TMD’’) (Allied World TMD) available via www.petsy.com.au or by calling 1300 952 790 before making a decision to acquire, or to continue to hold, the product.
Terms, conditions, limits and exclusions apply. Please refer to the PDS.
Fetch Premium Plan |
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Pet insurance we think you’ll love. 24/7 vet support + dental, physio and behaviour cover added (see PDS) all in one app.More details |
Important Information
Check the PDS and TMD on the provider’s website to make sure this product is right for you and your pet. If you join Fetch with our link, we'll get a referral commission, no extra cost to you. For any further questions please email [email protected].
Knose Pet Insurance |
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Multi-award winning pet insurance designed with the help of vets.More details |
- Dental illness
- Behavioural problems
- Specialised therapies
- Pets under 1 year old: 14 days
- Pets 1 year old and over: 6 months
Important Information
Knose Pet Insurance offers a Pre-existing Condition assessment that can be completed after the purchase of a policy to help the policy holder understand what we consider to be a Pre-existing Condition and therefore excluded from the cover.
* As long as You continue to hold the cover, pay Your Premium when it falls due and meet the conditions of cover, We will not refuse to provide You with a Renewal Policy due to the number of claims You may have made or if Your Pet has developed chronic conditions.
Pre-existing conditions and other exclusions, terms & conditions apply. Please see the Product Disclosure Statement for more details.
Any advice provided is general advice only and has been prepared without taking into account individual objectives, financial situation or needs and you should consider the appropriateness of any such advice, the Product Disclosure Statement (‘PDS’’) (Allied World PDS) and the Target Market Determination (‘TMD’’) (Allied World TMD) available via www.knose.com.au or by calling 1300 356 642 before making a decision to acquire, or to continue to hold, the product. Terms, conditions, limits and exclusions apply. Please refer to the PDS.
Petsy Value Cover 80% Cover $500 Excess |
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Protect your furry friend with Petsy's pet insurance policy. Get a free quote.More details |
For pets of 1-year-old and over: 6 months
Important Information
It is important to compare the levels and types of cover offered by each insurance company and product. Not all product features are shown and the exact product wording and features can vary by insurance company, so it is important that before purchasing you always read the PDS on the provider website and policy wording to ensure the product meets your needs.
Petsy Pty Ltd (ABN 54 633 343 058, AR 1277359) (‘Petsy’) distributes and promotes Petsy Pet Insurance as an authorised representative of Knose Financial Services Pty Ltd (ABN 38 620 795 735, AFSL 36651) (‘Knose’). Knose is an underwriting agency acting under a binding authority as an agent for the insurer; (a) Pacific International Insurance Pty Limited (ABN 83 169 311 193) (’Pacific) in elation to policies from 01 March 2023 or have an anniversary renewal date from 18 March 2023, and (b) the Australia branch of Allied World Assurance Company, Ltd (ABN 54 163 304 907) (‘Allied World’) in relation to policies purchased between 17 February 2022 and 28 February 2023 (inclusive) or renewed between 01 March 2023 and 17 March 2023 (inclusive).In all aspects of arranging this product, Petsy and Knose act as an agent of Pacific/Allied World (as the case may be) and not as your agent. Any advice contained on this website is general advice only and has been prepared without taking into account individual objectives, financial situation or needs and you should consider the appropriateness of any such advice, the Product Disclosure Statement (‘PDS’’) (Allied World PDS) and the Target Market Determination (‘TMD’’) (Allied World TMD) available via www.petsy.com.au or by calling 1300 952 790 before making a decision to acquire, or to continue to hold, the product.
Terms, conditions, limits and exclusions apply. Please refer to the PDS.
Petsy Top Cover |
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Protect your furry friend with Petsy's pet insurance policy. Get a free quote.More details |
For pets of 1-year-old and over: 6 months
Important Information
It is important to compare the levels and types of cover offered by each insurance company and product. Not all product features are shown and the exact product wording and features can vary by insurance company, so it is important that before purchasing you always read the PDS on the provider website and policy wording to ensure the product meets your needs.
Petsy Pty Ltd (ABN 54 633 343 058, AR 1277359) (‘Petsy’) distributes and promotes Petsy Pet Insurance as an authorised representative of Knose Financial Services Pty Ltd (ABN 38 620 795 735, AFSL 36651) (‘Knose’). Knose is an underwriting agency acting under a binding authority as an agent for the insurer; (a) Pacific International Insurance Pty Limited (ABN 83 169 311 193) (’Pacific) in elation to policies from 01 March 2023 or have an anniversary renewal date from 18 March 2023, and (b) the Australia branch of Allied World Assurance Company, Ltd (ABN 54 163 304 907) (‘Allied World’) in relation to policies purchased between 17 February 2022 and 28 February 2023 (inclusive) or renewed between 01 March 2023 and 17 March 2023 (inclusive).In all aspects of arranging this product, Petsy and Knose act as an agent of Pacific/Allied World (as the case may be) and not as your agent. Any advice contained on this website is general advice only and has been prepared without taking into account individual objectives, financial situation or needs and you should consider the appropriateness of any such advice, the Product Disclosure Statement (‘PDS’’) (Allied World PDS) and the Target Market Determination (‘TMD’’) (Allied World TMD) available via www.petsy.com.au or by calling 1300 952 790 before making a decision to acquire, or to continue to hold, the product.
Terms, conditions, limits and exclusions apply. Please refer to the PDS.
Disclaimer: Savvy is not advising or recommending any particular product to you. We provide general information on products for the purposes of comparison, but your personal situation or goals are not considered here. Although we try to make our comparisons as thorough as possible, we do not have information on all products on the market on our site.
Savvy earns a commission each time a customer buys a pet insurance policy through our website. We don’t arrange for products to be purchased from these brands directly, as all purchases are conducted via the individual pet insurance companies.
You should always consult a given offer's PDS or further documentation in the process of deciding on which loan to choose, as well as seeking independent, professional advice. If you decide to apply with one of the lenders listed above via our website, you will not be dealing with Savvy; any applications or enquiries will be conducted directly with the lender offering that product.
Pet insurance is a valuable investment in safeguarding your pet’s health, but there might be scenarios where you want or need to cancel your policy. Whether it’s because your circumstances change, you’re dissatisfied with the coverage or your pet has different needs, understanding how to cancel pet insurance is essential.
If you’re looking to switch to a new pet insurance policy, you can compare plans with Savvy. Our 100% free online comparison tool can provide a range of quotes from leading insurers, allowing you to compare quotes in moments. Get started with a free, no-obligation quote today.
How do I cancel my pet insurance policy?
In Australia, you can generally cancel a pet insurance policy at any time, whatever the reason. To cancel your pet insurance:
- Prepare: before initiating the cancellation process, familiarise yourself with your policy documentation. Be mindful of contractual obligations, notice requirements and any potential cancellation fees. If your pet will still need coverage, you may also want to ensure an alternative plan is in place before cancelling.
- Contact your insurer: reach out to your insurance provider to inform them of your intent to cancel. Depending on the insurer, this can be done through their online platform, via an app, by email or over the phone.
- Provide details: your insurer will ask for details such as the desired end date for the coverage and the reason for cancellation.
- Finalise: your insurer should confirm the cancellation in writing, whether through email or postal communication. The policy will terminate on the agreed-upon date.
Most insurers offer a cooling-off period after you sign up to a policy, which is a set time frame (usually between 14 and 30 days) during which policyholders can cancel their new policy and receive a full refund of any premiums paid, provided that no claims have been made within that period. If you cancel outside this period, you may face cancellation or administration fees, which will be outlined in your policy documents.
What are the implications of cancelling my pet insurance policy?
Cancelling your pet insurance policy can have several implications, including:
- Loss of coverage: the most immediate consequence of cancelling pet insurance is losing the coverage and financial protection it provides. Without insurance, you will be solely responsible for covering the costs of your pet’s medical treatments and emergencies.
- No protection for pre-existing conditions: if your pet develops a health issue or condition while covered by the insurance and you cancel, that condition may be considered pre-existing if you later decide to get a new policy. This could result in the new policy excluding coverage for that condition.
- Limited coverage for future issues: even if you switch to a new policy, it might come with waiting periods before certain conditions are covered. This means your pet won't be protected from those specific issues for a certain period after starting the new policy.
- Missed preventative care: some pet insurance plans cover preventative care such as vaccinations, check-ups and dental cleanings. Cancelling your policy might mean missing out on services that contribute to your pet’s overall well-being.
- Uncertainty: life is unpredictable, and pets can face health challenges at any age. Cancelling insurance leaves you without a safety net, creating uncertainty about how you'll manage unexpected medical expenses.
- Long-term costs: while cancelling might save you money in the short term, it could result in higher long-term costs if your pet requires costly treatments, surgeries or ongoing care.
- Limited options for senior pets: as pets age, they become more prone to health issues. Cancelling insurance for senior pets might limit your options for finding new coverage, and any new policy might come with higher premiums.
Can I switch pet insurance providers instead?
Absolutely. Switching providers is an alternative to cancelling your pet insurance coverage outright and ensures that your pet continues to be covered against unexpected incidents and more. Here’s how to switch providers:
- Research new providers: compare policies, coverage limits, deductibles, waiting periods and pricing. If you are looking for a new policy, you can compare quotes with Savvy today.
- Choose your policy: once you've identified a suitable provider, apply for a new pet insurance policy, disclosing all information about your pet and its medical history.
- Overlap coverage: make sure your new policy is active before your current policy ends to avoid any gaps in coverage.
- Cancel your current policy: contact your current insurer and follow their cancellation process, taking note of any required notice periods or fees.
Types of pet insurance you can choose from
This is the most basic type of pet insurance, covering costs for accidental injuries such as car accidents, poisoning, burns, fractures, snake and spider bites, but not illnesses and other conditions.
This type of insurance provides cover for accidental injuries as well as illnesses like cancer, gastrointestinal problems and eye, ear and skin conditions, but not routine care for your pet.
This offers the highest level of protection, covering accident and illness and potentially routine care such as vaccinations, dental care, worm and flea treatments and microchipping.
Why compare pet insurance with Savvy?
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Choice of insurers
We’ve partnered with a range of pet insurers to give you more choice when selecting a policy.
Frequently asked questions about cancelling pet insurance
While it may seem like an additional expense, pet insurance can provide financial protection for unexpected veterinary expenses, helping you manage the costs of medical treatments for your pet and providing peace of mind. The value of pet insurance depends on factors such as your pet’s breed, age, health and potential risk factors, so it’s important to assess policies and coverage to ensure they align with your pet’s needs and your financial situation.
Depending on your pet insurance plan and provider, moving to a different state within Australia will not necessarily require you to cancel your pet insurance. However, it’s essential to inform your provider about the change of address. Some policy terms and conditions might change based on your new location, so it's recommended to review your policy details and discuss any adjustments with your insurer.
There are several ways to potentially lower your pet insurance costs:
- Choose a policy with a higher excess amount.
- Opt for a policy that covers only essential medical services and exclude coverage for routine care.
- Look for policies that offer multi-pet discounts if you have multiple pets.
- Consider insuring your pet when they are young and healthy, as premiums might be lower.
- Compare policies from different providers to find the best balance of coverage and cost.
Remember that while lowering costs may be important, it's crucial to ensure that the policy still provides adequate coverage for your pet's needs.