ENGIE

ENGIE offers a variety of gas and electricity plans in Australia. Find out all about them and how they compare with other retailers through Savvy’s energy review.  

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, updated on April 15th, 2024       

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ENGIE is a French multinational utility company with its headquarters in La Défense, France. It's involved in large-scale electricity generation and distribution, natural gas, nuclear power and renewable energy. ENGIE is actively embracing renewable energy projects, having owned and run Australian company Simply Energy (which now operates under the ENGIE name in Australia).

ENGIE offers a variety of electricity and gas plans across five states, including discount plans for seniors and 100% carbon-neutral offset plans. They also offer access to a virtual power plant for customers in SA. 

Engie

In which states or territories does ENGIE offer energy plans?

Currently, ENGIE offers energy plans in: 

  • New South Wales (electricity and gas)
  • Victoria (electricity and gas)
  • South Australia (electricity and gas)
  • South East Queensland (electricity only)
  • Western Australia (gas only)

How big is ENGIE in comparison to other energy retailers?

ENIGE is a Tier 2 retailer, meaning it has a smaller customer base and less than 10% market share. However, according to its site, it currently has over 700,000 retail electricity and gas accounts in Australia.

What are the pros and cons of using ENGIE as your energy provider​?

  • A wide range of energy plans available 
  • Movie tickets, NRMA membership and other rewards available
  • 100% carbon neutral plans on offer
  • Ability to choose 100% GreenPower plans
  • No lock-in contracts or exit fees
  • Useful phone app and email notification to monitor your energy use
  • Still heavily involved in gas power generation (although it is transitioning towards renewable energy) 
  • The company was fined $2.5 million by the Essential Services Commission in 2021 for switching customers to a new account without consent 
  • Some gas plans are only available if they are bundled with electricity plans
  • No plans available in Tasmania, NT or ACT

How is ENGIE rated as a green energy provider?

According to Greenpeace’s Green Electricity Guide, Simply Energy (which is now ENGIE in Australia) has a score of 2.59/10. This comparatively low score is because its parent company, Engie, is involved in gas-fired power generation in addition to wind and solar power generation.  

Their scores for these specific criteria are: 

  • Providing clean, renewable energy: 30%
  • Ending coal use by 2030: 0%
  • Halting fossil fuel expansion: 0%
  • Support for new renewable energy: 86%
  • Pollution & environmental harm: 50%
  • Transparency in marketing: 0%

*Information from Greenpeace’s Green Electricity Guide is current as of August 2023, but subject to change 

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Common questions asked about ENGIE

What is the ENGIE 'Tracker'?

The Tracker is designed to assist in managing household energy consumption. Available to electricity account holders with a smart meter and email address, Tracker uses smart meter readings to monitor daily electricity usage. It then provides weekly email updates, delivering insights such as current usage, peak consumption day, average weekly expenditure, and remaining days in the billing cycle. This personalised data sent straight to your email address empowers customers to track and monitor their energy usage. 

What rebates are available to seniors with ENGIE?

The following rebates are available for pensioners and seniors (all information correct as of 15 April 2024):

  • Seniors Energy Rebate: $200 per household each financial year for independent retirees with a Commonwealth Seniors Health Card (NSW)
  • Annual Electricity Concession: 17.5% of electricity usage and service costs for eligible concession card holders (VIC)
  • Winter Gas Concession: 17.5% of gas usage and service costs between 1 May and 31 October for eligible concession card holders (VIC)
  • Electricity Rebate: $372.20 per year for eligible pensioners and seniors (QLD)
  • Reticulated Natural Gas Rebate: $86.75 per year for eligible pensioners and seniors (QLD)
Can I get a new smart meter free of charge with ENGIE?

Yes – ENGIE allows customers to change over to a smart meter for free. There are situations where you may be charged a fee, such as if the installation process uncovers asbestos or extra work is required.

Does ENGIE offer an energy plan with free movie tickets?

ENGIE Movie Perks is a special offer with a plan available only in Victoria. It gives customers rewards points called Vrewards for Village Cinemas. Customers get 1,000 Vrewards points each month for each utility plan they sign up to and up to four tickets upfront (two per fuel), with a normal movie ticket costing 2,500 Vrewards points. The plan is also guaranteed 100% carbon neutral.  

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Disclaimer:

Savvy is partnered with Econnex Comparison (CIMET Sales Pty Ltd, ABN 72 620 395 726) to provide readers with a variety of energy plans to compare. We do not compare all retailers in the market, or all plans offered by all retailers. Savvy earns a commission from Econnex each time a customer buys an energy plan via our website. We don’t arrange for products to be purchased directly, as all purchases are conducted via Econnex.

Any advice presented above is general in nature and doesn’t consider your personal or business objectives, needs or finances. It’s always important to consider whether advice is suitable for you before purchasing an energy plan. For further information on the variety of energy plans compared by Econnex, or how their business works, you can visit their website.