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Customised Health Insurance

Compare policies and insurers that allow you to customise your health cover with Savvy.

We've partnered with Compare Club to to help you compare health insurance quotes online.
Customised Health Insurance
Savvy Editorial Team Written By: Savvy Editorial Team
Last Updated: 13/03/2025
Fact Checked

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We all like to be able to choose how we spend our money, and when it comes to health insurance this is particularly important, as our health needs are all so different! Some private health cover policies now let you customise and decide how to spend your benefit allowance, giving you more flexibility and choice. 

Compare health insurance policies from some of Australia’s leading health funds through Savvy and discover the choices that are available to you regarding personalised health insurance cover. Start the process of comparing your options through us today.

What are customised health insurance policies and how do they work?

Customised health cover is a relatively new innovation in health insurance. It's a way for people to have more choice about which areas of treatment they have health cover for and what they spend their money on. There are opportunities to select the percentage which can be claimed back on the cost of treatment and also choose certain annual claim limits. This customisation usually only applies to extras policies, rather than hospital cover policies. 

A personalised extras policy is often called ‘flexible’ by health funds, which means the areas of treatment you can get cover for, and policy limits, aren’t set in stone, but rather are chosen by the individual. For example, you may choose to opt for cover for dental, optical and physiotherapy, but not pay for podiatry or chiropractic treatments if these areas of healthcare are of no interest to you.  

The price of these flexible policies varies according to how much cover you choose to buy, the limits you opt for and any additional areas of cover you choose to add onto the basic cover. The more areas of cover you choose, and the higher benefit limits you opt for, the more you can expect to pay for your policy. 

You can compare a range of extras health insurance policies through Savvy. Just answer a few simple questions about the cover you’re looking for and within minutes you’ll have a range of policies to compare from our panel of leading providers. 

How should I compare customisable health insurance policies?

Some of the areas to look at when comparing extras policies are: 

  • The overall cost – bearing in mind different levels of cover on offer 
  • Which areas of health care are covered, and which ones aren’t 
  • The total policy benefit limit, per-person limits and annual limits 
  • How much you could spend on areas of healthcare that you currently use regularly 
  • If the policy offers you cover for pre-existing conditions you may have 
  • Any waiting periods that may apply 
  • Any exclusions that may impact you 

If you aren’t sure which policy is the best one for your needs from our panel of insurers, just request a call-back and a health insurance specialist will call you back and talk over your choices with you to help you make your decision.

Types of health insurance

Young girl in a hospital bed holding a teddy bear with her nurse stroking her head

Hospital cover

Hospital cover helps pay for in-hospital treatment as a private patient in either a public or private hospital. There are four different types of hospital cover, ranging from basic to gold.

Physiotherapist with her hands on her client's back

Extras cover

Extras cover helps pay for out-of-hospital treatments that Medicare doesn’t cover. It’s designed to help with preventative and remedial treatments that support overall health.

A man lying in a hospital bed being treated by a doctor

OVHC

Visitors who are in Australia on a temporary basis for travel, work or study may be able to take out Overseas Visitors Health Cover (OVHC). This is a requirement on many visas.

Doctor smiling with a patient in her hospital bed

OSHC

Overseas Student Health Cover (OSHC) is a mandatory health insurance policy for most international students studying in Australia. It helps cover the cost of essential medical services.

Patient in ambulance

Ambulance cover

Ambulance cover is generally available either packaged into your private health insurance or on its own. It can cover all eligible ambulance travel in Australia (subject to T&Cs).

Frequently asked questions about customised health insurance

Are customisable extras policies more expensive?

This will depend on which particular policy you choose to buy and what it offers in comparison to other, similar-level policies. In general terms, flexible policies are not known for offering cheaper prices, but rather more choice about how you can spread your covered areas across your policy. It makes sense to compare a wide range of policies when considering if private health insurance is worth it.

Do all health funds allow you to customise your health cover?

No – customised health insurance is a relatively new concept and is offered by some health funds, but not all. As such, if you want extra choice when it comes to your health insurance policy, you’ll have fewer funds to compare between.

Will I have to serve waiting periods again if I swap health funds?

If you swap to a similar level policy with another insurer, you may not have to serve waiting periods over again. However, if you swap to a higher level of insurance and there are areas you haven’t had cover for previously, you may have to serve additional waiting periods for those new areas. However, some health funds may waive waiting periods for certain extras to encourage customers to switch their health insurance under special sign-up deals. When you change from one policy to another, your old fund will typically tell your new fund exactly what waiting periods you’ve already served.

Do I lose the unused portion of my annual benefits if I switch insurers?

This will depend on your insurer and whether they agree to carry over any unused benefits from your previous health insurance policy. Some funds which are keen to attract new customers may honour the unused portion of your old fund’s benefits for the remainder of the year until your new fund’s benefits reset. However, it’s important to check with your insurer if you’re unsure about whether your benefits can be carried over from your previous policy.

Disclaimer:

Savvy is partnered with Compare Club Australia Pty Ltd (AFS representative number 001279036) of Alternative Media Pty Ltd (AFS License number 486326) to provide readers with a variety of health insurance policies to compare. Savvy earns a commission from Compare Club each time a customer buys a health insurance policy via our website. We don’t arrange for products to be purchased from these brands directly, as all purchases are conducted via Compare Club. Savvy’s comparison service is provided by Compare Club. Compare Club compares selected products from a panel of trusted insurers and does not compare all products in the market. Any advice presented above or on other pages is general in nature and doesn’t consider your personal or business objectives, needs or finances. It’s always important to consider whether advice is suitable for you before purchasing an insurance policy. For any further information on the variety of insurers compared by Compare Club or how their business works, you can read their Financial Services Guide.

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