There are several types of business insurance you should consider if you run a busy cafe or restaurant. These include:
Product liability insurance
Product liability insurance is the most important type of insurance for any restaurant or cafe, as it will cover you against third-party claims that the food you supplied caused sickness, injury or even death. This type of insurance is vital for anyone who sells freshly prepared food or drinks, as it protects you from any claims associated with food poisoning.
Cover starts from $250,000, with the level of cover required depending on the type of cafe or restaurant you run, and the legal requirements of the council which issues your food vendors’ permit. Check with your council about the level of cover required for your specific location and the type of restaurant or small cafe you run.
What it covers:
- Claims that a product you supplied (such as the food and drinks you serve) caused sickness, injury or death
- Other third-party damages claims
- Legal fees to defend yourself against such claims
Public liability insurance
Public liability insurance is also essential for anyone who runs a cafe or restaurant, or any other type of hospitality business (including coffee shops and internet cafes.) It’ll cover you against claims a member of the public was injured whilst on your business premises, or that their property was damaged as a result of your business activity.
For example, if a customer trips or falls whilst in your cafe, or if one of your wait staff accidentally spills a hot coffee into a customer’s lap, your insurance will cover the cost of any resulting claims. Public liability insurance can offer between $5 million and $20 million worth of coverage, and is a compulsory form of insurance in order to get many commercial leases.
What it covers:
- Third-party personal injury claims
- Damage to a third party’s property
- Legal fees to defend yourself
General business insurance
General business insurance may also be necessary if you run a cafe or restaurant, or any other form of hospitality business such as a takeaway shop, a fish and chip shop or a pizza shop. In any such food businesses you may have a lot of portable business equipment to protect, such as ovens, deep fryers, fridges and freezers, food mixers and coffee-making machines.
All this type of electrical equipment can be covered by business equipment insurance, which you can purchase as part of a business insurance package. Other specialist types of business insurance which may be relevant to your cafe or restaurant include machinery breakdown, business interruption and tax audit insurance. If you own your restaurant or cafe building, you may also need commercial property insurance to cover your business premises.
Glass breakage is a common exclusion in most business insurance policies, but you can buy separate glass insurance as part of a general business insurance package. This will offer cover in case your glass windows, front counters or display cabinets are damaged.
Machinery breakdown – covers you in case your freezers or refrigerated storage rooms break down, causing loss of stock due to spoilage
Business interruption – covers you in case there is an insured event (such as a power failure, for example) which causes you to have to close your cafe or restaurant, and lose business and income as a result
Tax audit cover – which offers cover in case your business is subject to a tax audit, and you need to employ additional accountants or bookkeepers to comply with audit requirements
What it covers:
- Fire, storms, theft, vandalism
- Collisions or impacts which cause damage to your business assets
- Specialist cover for electronic and other equipment used in the food industry
Management liability insurance
This insurance covers you against the management liability risks involved with running your food hospitality business. It is usually taken out to protect business owners from the risks associated with making business decisions. For example, if you run a busy restaurant open seven days a week, you may employ upward of 20 or more staff. With this number of staff comes the risk of unfair dismissal claims, which is an area covered by management liability insurance. Other areas which are covered by management liability insurance include:
- OHSW claims
- Claims of sexual harassment or discrimination
- Breach of care of duty claims
- Breach of intellectual property rights
- Defamation
- The imposition of fines or penalties
- Regulatory or statutory breaches
- Corporate liability
What it covers:
- Legal costs to defend the claim
- Losses resulting from such a claim (for example, compensation paid to a third party after an unsuccessful defence)
- Fines and penalties imposed by a regulatory body (for example, a council food safety inspector)
- Media costs to defend a reputation or communicate with your clients